Welcome to the home for real-time information on system status and availability for Mindful Callback.
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| Management Portal | |||||||||
| Insights | |||||||||
| API | |||||||||
| Scheduler Widgets | |||||||||
| Webhooks | |||||||||
| On-Premise Scheduler Widgets | |||||||||
| Connections | |||||||||
| Notifications | |||||||||
| Datastore | |||||||||
| Gov Components | |||||||||
| Voice - Americas, US East | |||||||||
| Voice - Americas, US West | |||||||||
| Voice - LATAM, São Paulo | |||||||||
| Voice - EMEA, Frankfurt | |||||||||
| Voice - APAC, Sydney |
Medallia Mindful Callback will be performing routine maintenance on the following: Scheduler Widgets, On-Premise Scheduler Widgets, Voice - Americas, US East, Voice - Americas, US West, Voice - LATAM, São Paulo for 4h during the timeframe listed above. We do not expect any impact to our users.
The maintenance window has now concluded. If you experience any unexpected downtime, please raise a ticket at https://help.medallia.com/s/create-case-mindful.
Medallia Mindful Callback will be performing urgent maintenance on our Scheduler Widgets (Gov) for 4h during the timeframe listed above. Any disruption will be limited to the Scheduler Widgets for Gov.
Updates have been completed as of 12:55p ET and after validation the issue is now resolved.
Mindful Gov Cloud is currently experiencing callback degradation. The Engineering team is investigating an issue with the Callback status Scheduler API endpoint.
Updates on progress will be posted here
The scheduled maintenance window has now concluded. If you experience any unexpected downtime, please raise a ticket at https://help.medallia.com/s/create-case-mindful.
Medallia Mindful Callback will be performing routine maintenance on the above GOV environments for 4h during the timeframe listed above. This impacts our GOV clients only.
The scheduled maintenance window has now concluded. If you experience any unexpected downtime, please raise a ticket at https://help.medallia.com/s/create-case-mindful.
Medallia Mindful Callback will be performing routine maintenance on our environment for 4h during the timeframe listed above. Please expect service disruptions during this time.
The scheduled maintenance window has now concluded. If you experience any unexpected downtime, please raise a ticket at https://help.medallia.com/s/create-case-mindful.
Medallia Mindful Callback will be performing routine maintenance on our environments for 4h during the timeframe listed above. We do not expect any impact to our users.