Medallia Mindful Callback will be performing routine maintenance on our environments for 4h  during the timeframe listed above. No service disruptions are expected.

Medallia Mindful Callback will be performing routine maintenance on our Gov environments for 3h during the timeframe listed above. This impacts our Gov environments only.

The scheduled maintenance window has now concluded. If you experience any unexpected downtime, please raise a ticket at https://help.medallia.com/s/create-case-mindful. 

Medallia Mindful Callback will be performing routine maintenance on our environment for 4h  during the timeframe listed above. Please expect service disruptions during this time.

The scheduled maintenance window has now concluded. If you experience any unexpected downtime, please raise a ticket at https://help.medallia.com/s/create-case-mindful. 

Mindful Gov Cloud is currently experiencing callback degradation.  The Engineering team is investigating an issue with the Callback status Scheduler API endpoint.

Updates on progress will be posted here

Updates have been completed as of 12:55p ET and after validation the issue is now resolved.