Starting at approximately 2:55 PM EDT Friday 9/22, some Mindful Datastore clients may be affected by a partial outage of the Mindful Datastore API. The issue and its resolution are currently being investigated.

Mindful Datastore’s APIs Service has been fully restored and all endpoints are once again fully operational.

We are seeing users not able to load the Executive Summary report. We believe this to be related to a larger outage by our service provider; we are currently investigating the issue.

Mindful API, used for retrieving realtime statistics for Call Targets, is returning an Internal Server Error mesage. This and the previously identified issue with loading the Executive Summary are related to the larger outage by our service provider. We will continue to update when we have additional information.

We have not seen any issues registering or processing calls; however, we are seeing issues logging into our SSO enabled instance, sending notifications, and retrieving data from our Datastore. We will continue to update as we have more information.

We are starting to see improvements, we will continue to monitor.

We've confirmed restored functionality. Over the next few days, we will continue to ensure the integrity of the historical records during this window, but we are considering this incident resolved.