Welcome to the home for real-time information on system status and availability for Mindful Callback.
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| Management Portal | |||||||||
| Insights | |||||||||
| API | |||||||||
| Scheduler Widgets | |||||||||
| Webhooks | |||||||||
| On-Premise Scheduler Widgets | |||||||||
| Connections | |||||||||
| Notifications | |||||||||
| Datastore | |||||||||
| Gov Components | |||||||||
| Voice - Americas, US East | |||||||||
| Voice - Americas, US West | |||||||||
| Voice - LATAM, São Paulo | |||||||||
| Voice - EMEA, Frankfurt | |||||||||
| Voice - APAC, Sydney |
The scheduled maintenance window has now concluded. If you experience any unexpected downtime, please raise a ticket at https://help.medallia.com/s/create-case-mindful.
Medallia Mindful Callback will be performing routine maintenance on our environment for 4h during the timeframe listed above. Please expect service disruptions during this time.
The scheduled maintenance window has now concluded. If you experience any unexpected downtime, please raise a ticket at https://help.medallia.com/s/create-case-mindful.
Medallia Mindful Callback will be performing routine maintenance on our environments for 4h during the timeframe listed above. No service disruptions are expected.
Mindful Callback performance was fully restored at approx. 4:30p PT
An issue was identified by the Mindful Callback internal alerting showing degraded callback launching. The engineering team restarted all US West voice instances at approx. 3:45p PT to restore full functionality.
Mindful Callback is currently experiencing degraded performance. Our team is investigating and will provide updates as available.
The scheduled maintenance window has now concluded. If you experience any unexpected downtime, please raise a ticket at https://help.medallia.com/s/create-case-mindful.
Medallia Mindful Callback will be performing routine maintenance on our Gov environments for 3h during the timeframe listed above. This impacts our Gov environments only.
The scheduled maintenance window has now concluded. If you experience any unexpected downtime, please raise a ticket at https://help.medallia.com/s/create-case-mindful.
Medallia Mindful Callback will be performing routine maintenance on our environments for 4h during the timeframe listed above. No service disruptions are expected.
The scheduled maintenance window has now concluded. If you experience any unexpected downtime, please raise a ticket at https://help.medallia.com/s/create-case-mindful.
Medallia Mindful Callback will be performing routine maintenance on our environments for 4h during the timeframe listed above. No service disruptions are expected.