Welcome to the home for real-time information on system status and availability for Mindful Callback.
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| On-Premise Scheduler Widgets | |||||||||
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| Voice - APAC, Sydney |
The scheduled maintenance window has now concluded. If you experience any unexpected downtime, please raise a ticket at https://help.medallia.com/s/create-case-mindful.
Medallia Mindful Callback will be performing routine maintenance on our environment for 3h during the timeframe listed above. Please expect service disruptions during this time.
The scheduled maintenance window has now concluded. If you experience any unexpected downtime, please raise a ticket at https://help.medallia.com/s/create-case-mindful.
Medallia Mindful Callback will be performing routine maintenance on our environment for 3h during the timeframe listed above. Please expect service disruptions during this time.
Incident has been mitigated as of 8:45a PT/11:45a ET
Our team will continue to monitor the system over the next few hours
A formal RCA will be available via request to the Mindful Callback support team
Our team has identified the issue. They are working to restore functionality and testing.
The current issue is affecting outbound callback functionality. Our team is working diligently in restoring functionality.
Mindful Callback is currently experiencing degraded performance in our Mindful GOV instance. Our team is investigating and will provide updates as available.
The scheduled maintenance window has now concluded. If you experience any unexpected downtime, please raise a ticket at https://help.medallia.com/s/create-case-mindful.
Medallia Mindful Callback will be performing routine maintenance on our GovCloud environments for 3h during the timeframe listed above. This impacts only GovCloud environments.