Mindful Callback - UI is unresponsive

Incident

Mindful Callback - UI is unresponsive

Status: closed

Created:

Start:

End:

Duration: 56 minutes

Affected Components:

Management Portal

Investigating

2023-06-12T18:24:13.2300000Z

Some users are reporting that the UI is unresponsive. We are currently investigating this issue.

Identified

2023-06-12T18:31:33.5430000Z

The issue has been identified and a fix is being implemented. We expect this to improve over the next 15 minutes.

Monitoring

2023-06-12T18:48:00.8470000Z

We are seeing improvements with users being able to access the UI now; we will continue to monitor the results.

Resolved

2023-06-12T19:20:45.1370000Z

All degraded services have been restored - this incident has been resolved. If you continue to experience issues, please reach out to us at getmindful.com/support.