US West - Investigating Degraded Performance

Informational

US West - Investigating Degraded Performance

Status: closed
Created:
Date:
Affected Components:
Voice - Americas, US West
Update

Mindful Callback is currently experiencing degraded performance. Our team is investigating and will provide updates as available.

Migration

Mindful Callback performance was fully restored at approx. 4:30p PT

An issue was identified by the Mindful Callback internal alerting showing degraded callback launching.  The engineering team restarted all US West voice instances at approx. 3:45p PT to restore full functionality.