Routine maintenance for the API, Management Portal, Voice - Americas US East, Voice - Americas US West, and Voice - LATAM Sao Paulo environments
Maintenance
2026-05-01T05:00:00.0000000Z
Routine maintenance for the API, Management Portal, Voice - Americas US East, Voice - Americas US West, and Voice - LATAM Sao Paulo environments
Status: closed
Created:
2026-04-24T16:40:53.5300000Z
Start:
2026-05-01T02:00:00.0000000Z
End:
2026-05-01T05:00:00.0000000Z
Duration: 3 hours
Affected Components:
Management Portal
API
Voice - Americas, US East
Voice - Americas, US West
Voice - LATAM, São Paulo
Update
2026-05-01T02:00:00.0000000Z
2026-05-01T02:00:00.0000000Z
Medallia Mindful Callback will be performing routine maintenance on our US East, US West, Sao Paolo environments, including Management Portal and APIs, for 3h during the timeframe listed above. Please expect service disruptions during this time.
Resolved
2026-05-01T05:00:00.0000000Z
2026-05-01T05:00:00.0000000Z
The scheduled maintenance window has now concluded. If you experience any unexpected downtime, please raise a ticket at https://help.medallia.com/s/create-case-mindful.
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