Missing historical reporting data in Mindful Insights
Missing historical reporting data in Mindful Insights
2023-10-03T13:48:32.7870000Z
2023-10-03T13:48:32.7870000Z
We are investigating the absence of historical reporting data in Mindful Insights dashboards for some clients, specifically those on our Spring '23 platform
2023-10-03T13:53:54.2570000Z
2023-10-03T13:53:54.2570000Z
The issue has been identified and we are working on a resolution.
2023-10-03T14:01:40.2070000Z
2023-10-03T14:01:40.2070000Z
Historical data for impacted clients is now processing and should be visible in Mindful Insights dashboards very soon...
2023-10-03T14:21:32.9600000Z
2023-10-03T14:21:32.9600000Z
All data for impacted clients has now been processed and Mindful Insights dashboards are now behaving normally. Data typically takes up to 15-minutes to become visible in Mindful Insights dashboards. More info at https://help.getmindful.com/docs/insights-mc