Email Alerts Blocked - Specific Edge Case*

Incident

Email Alerts Blocked - Specific Edge Case*

Status: closed
Created:
Start:
End:
Duration: 15 days 16 hours 24 minutes
Affected Components:
Management Portal
Identified

We have identified a specific issue where Out Of Office responses from email services will create a block of future email alerts from Mindful to that specific email address. The issue has been identified and the development team is working on a fix.

Resolved

We have identified the issue and will implement a fix in next month's release. If you have any issues receiving emails until then please reach out to our support team.

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