Elevated errors affecting UI and API for some users

Incident

Elevated errors affecting UI and API for some users

Status: closed
Created:
Start:
End:
Duration: 16 minutes
Affected Components:
API
Investigating

We are currently investigating an issue causing some users to experience "Failed to Load Data" messages in the UI. Please try refreshing or resending the requests, as this may reload the page and load data.

Resolved

This incident has been resolved. A restart of services cleared the API errors being seen in logging. There was no loss of data as this was only UI affecting. Further RCA will be available at a later time.

Copyright (C) 2025.