Scheduled maintenance - Callback & Scheduler (US and LATAM) - some interruption expected

Maintenance

Scheduled maintenance - Callback & Scheduler (US and LATAM) - some interruption expected

Status: closed

Created:

Start:

End:

Duration: 2 hours 34 minutes

Affected Components:

Scheduler Widgets On-Premise Scheduler Widgets Voice - Americas, US East Voice - Americas, US West Voice - LATAM, São Paulo

Update

2025-05-02T02:00:00.0000000Z

We will be performing maintenance on Mindful Callback and Mindful Scheduler during this time. Some interruption to service is expected during this maintenance window.

Update

2025-05-02T02:00:00.0000000Z

UPDATE: Some interruption to service is expected during this maintenance window.

Update

2025-05-02T02:00:00.0000000Z

Maintenance will begin as scheduled in 60 minutes.

Update

2025-05-02T02:00:21.8000000Z

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Resolved

2025-05-02T04:34:09.2100000Z

The scheduled maintenance has been completed. An additional maintenance window will be scheduled for next week to complete this update.