2025-08-29T02:00:00.0000000Z

We will be performing maintenance on Mindful Callback's voice infrastructure at this time. This update will include the recent SIP Access Control List changes that have been previously communicated in-app and via email. There is no downtime or caller impact expected as part of this release but because of the nature of what we are changing, if you are a direct SIP client and have not added your changes to the new Access Control List, you could see dropped traffic. Please reach out to our support team for any questions or assistance. Also note, this cutover will take place for all voice regions at the same time.

2025-08-29T02:00:00.0000000Z

Maintenance will begin as scheduled in 60 minutes.

2025-08-29T02:00:25.7730000Z

Scheduled maintenance is currently in progress. We will provide updates as necessary.

2025-08-29T03:30:13.1300000Z

Verification is currently underway for the maintenance items.